A travel agency is a business that offers and sells travel deals to its customers. It acts as a mediator between consumers and the various service providers present on the tourism market: tour operators, airlines, hoteliers, Car Rental Companies, travel insurance, etc. According to Airlines Reporting Corporation (ARC) a retail travel agency is defined as " a business that performs the following functions: quotes fares, rates, make reservations, arrange travel tickets and accommodation, arrange travel insurance, foreign currency, documents and accepts payments." Adventure travel agencies offer a wide range of activities and destinations, including hiking, rafting, skiing, diving and more. They often work with local guides and experts to provide authentic experiences and cultural interactions for travelers. dVpKsp.